ROYAL RESIDENTIALS

Privacy Policy

Effective Date: June 18, 2026 | Jurisdiction: United Kingdom (UK GDPR & DPA 2018)
At Royal Residentials, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website, contact us, or engage with our property lettings, management, and social housing services in the United Kingdom.

1. Information We Collect

We may collect and process the following categories of personal data about you:
Identity & Contact Data: Name, address, telephone number (+07 377 574 567 or similar), and email address (info@royalresidentials.com).
Property & Tenant Data: Information relevant to property lettings, social housing partnerships, landlord services, tenancy history, and references.
Financial Data: Bank details, rent collection records, and transactional history for transparent fee management.
Technical Data: IP address, browser type, and interactions with our website forms (“Schedule A Visit”, “Take Free Overview”).

2. How We Use Your Data

We use your personal data to deliver professional real estate and property management solutions, specifically for:
• Fulfilling property management and hassle-free letting agreements.
• Sourcing reliable tenants, coordinating maintenance, and collecting rent on behalf of landlords.
• Collaborating with local authorities and housing partners to provide safe, compliant social housing solutions.
• Responding to website inquiries, scheduling property visits, and providing transparent pricing details.
• Ensuring legal compliance with UK property, housing, and financial regulations.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases:
Performance of a Contract: To manage tenancies, property letting, and landlord agreements.
Legal Obligation: To satisfy statutory compliance regarding social housing safety and tenant screening.
Legitimate Interests: To optimize our real estate services and securely handle client relations.
Consent: When you voluntarily request information or book site visits through our online portal.

4. Data Sharing and Disclosures

We do not sell your personal data. We may share your information with trusted third parties strictly necessary to perform our services, including:
• Local UK authorities and regulatory housing bodies (for social housing programs).
• Vetted maintenance contractors to handle urgent property repairs.
• Professional references and background check agencies for tenant verification.
• Legal advisors, financial institutions, and rent collection services.

5. Data Retention & Security

We implement robust technical and organizational security measures to prevent unauthorized access, loss, or alteration of your information. Your data is retained only for as long as necessary to fulfill the purposes outlined or to comply with UK legal and financial record-keeping mandates.

6. Your Legal Rights

As a UK resident, you hold specific rights under data protection laws, including the right to access, correct, or erase your personal data, the right to restrict or object to processing, and the right to data portability. To exercise any of these rights, please contact us using the details below.

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